FREQUENTLY ASKED QUESTIONS

The first step is to schedule a free strategy call. During this conversation, we'll discuss your business goals, current challenges, and vision for your website. We'll determine if we're the right fit for each other, and if so, we'll outline the next steps including timeline and investment.

Just come prepared to talk about your business, your goals, and what you're hoping to achieve with your website. If you have examples of websites you admire or current branding materials, those are helpful but not required. The initial call is conversational—we want to understand your vision and needs.

We work with businesses across various industries—from professional services and technology companies to e-commerce and local businesses. What matters most is that you value quality, strategic thinking, and long-term partnerships. If you're committed to building a professional digital presence, we can likely help.

Most projects take 1-3 days from kickoff to launch, depending on the complexity of your business and website requirements. We work efficiently to deliver high-quality results quickly. We'll provide a specific timeline during our initial consultation based on your unique needs.

Our process follows four key phases: (1) Discovery & Brand Understanding—we learn everything about your business; (2) Strategy & Design—we create wireframes and visual designs; (3) Build & Launch—we develop, test, and deploy your site; (4) Ongoing Partnership—monthly retainer support begins. Check out our Process page for more details.

Minimal involvement is required. We handle everything from discovery to development. You'll only need to participate in the initial consultation to share your vision and goals, and then a final closing consultation to review and approve the completed website. No weekly time commitment needed—we take care of it all.

Yes, we can provide professional copywriting as part of your project. We'll work with you to develop compelling, strategic content that speaks to your audience and drives results. If you prefer to provide your own content, we'll guide you on what's needed and help refine it to fit the design.

We can source high-quality stock photography, create custom graphics, or coordinate professional photography if needed. We'll recommend the best approach based on your brand, budget, and goals. Authenticity matters—we aim for visuals that genuinely represent your business, not generic stock photos.

You receive 10 free edits when you first gain ownership of your website. After that, with the $24/month platform subscription, you can make up to 300 edits per month yourself. This gives you plenty of flexibility to keep your website updated and fresh as your business evolves.

Your $100/month retainer covers minor updates and additions. For significant new features or major redesigns, we'll provide a separate quote. We're your long-term partner—as your business evolves, we'll help your website evolve strategically alongside it.

Absolutely. We work with clients nationwide (and internationally) through video calls, email, and project management tools. Geography doesn't limit great partnerships. As long as we can communicate effectively and align on goals, we can work together successfully.

We don't believe in creating dependency through constant changes. We build websites strategically—once, with intention—then support your growth through ongoing partnership. We're selective about projects, maintain elite standards regardless of business size, and prioritize clarity over complexity. Read more on our Approach page.